Useful links

Please find below links to websites of the bodies and associations whose activities are related to the activities of the Financial Arbitrator or to the consumer protection on financial market. All the links open a new tab. 

Supervision bodies

Ministries

Civic Associations

Professional Associations

European Union

International Ombudsmen Associations

Debts Registries

Other bodies and organizations

Supervision bodies

Czech National Bank http://www.cnb.cz/en/index.html

Czech Trade Inspection Authority http://www.coi.cz/en/

Czech Telecommunication Office http://www.ctu.eu/main.php?pageid=178

Office for Personal Data Protection https://www.uoou.cz/en/

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Ministries

Ministry of Finance http://www.mfcr.cz/en/

Ministry of the Interior http://www.mvcr.cz/mvcren/

Ministry of Industry and Trade http://www.mpo.cz/default_en.html

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Civic Associations

Civic Association of Consumers Test www.dtest.cz (website available in Czech only)

Czech Consumer Association http://www.konzument.cz/en/index.php

Debt Advisory Center http://www.financnitisen.cz/english_resume.php?lang=en

RUBIKON Center http://www.rubikoncentrum.cz/en/

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Professional Associations

Czech Banking Association https://www.czech-ba.cz/en

Czech Insurance Association http://www.cap.cz/en/

Czech Leasing and Finance Association www.clfa.cz (website available in Czech only)

Association of Czech Building Societies http://www.acss.cz/en/

Association of Pension Funds of the Czech Republic http://www.apfcr.cz (website available in Czech only)

Czech Capital Market Association https://www.akatcr.cz/en-gb/

Bank Card Association http://www.bankovnikarty.cz/pages/english/main_e.html

Czech Association of Financial Advisory and Mediation Companies https://casfpz.cz/ (website available in Czech only)

Association of Czech Insurance Brokers http://www.acpm.cz/index.php?lang=en

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European Union

European Union www.europa.eu

European Commission - Online dispute resolution https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

European Consumer Centre Czech Republic http://www.coi.cz/en/for-consumer/european-consumer-centre/

Information for consumers on unfair commercial practices www.isitfair.eu/index_en.html

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International Financial Ombudsmen Associations and Networks

FIN-NET (EU Financial dispute resolution network)  https://ec.europa.eu/info/business-economy-euro/banking-and-finance/consumer-finance-and-payments/retail-financial-services/financial-dispute-resolution-network-fin-net_en

INFO Network (The International Network of Financial Services Ombudsman Schemes)

http://www.networkfso.org/Aboutthenetwork.html 

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Debts Registries

Czech Banking Credit Bureau http://www.cbcb.cz (website available in Czech only)

Czech Non-Banking Credit Bureau http://www.cncb.cz/ (website available in Czech only)

SOLUS Registry https://www.solus.cz/en

Central Credit Register http://www.cnb.cz/en/supervision_financial_market/central_credit_register/index.html

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Other bodies and organizations

Ombudsman http://www.ochrance.cz/en/

Out-of-court consumer disputes resolution www.mpo.cz/cz/ochrana-spotrebitele/mimosoudni-reseni/ (information available in Czech only)

Investor Compensation Fund http://www.gfo.cz/index.php?lang=EN

Financial Market Guarantee System https://www.garancnisystem.cz/en/

Czech Bar Association http://www.cak.cz/en/

Czech Chamber of Commerce http://www.komora.cz/en/

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