Applicable rules 

Please find below the list of legislation related to the activities of the Financial Arbitrator. All the statutes are available at the Zákony pro lidi websute (website available in Czech only). Selected legislation is also available at the website of the Czech National Bank. The European legislation is available at the website of the European Union.

Czech legislation

European Union legislation

Czech legislation

Procedural rules

General civil law legislation

  • Act No. 89/2012 Coll., Civil Code, as amended
  • Act No. 40/1964 Coll., Civil Code, as amended
  • Act No. 513/1991 Coll., Commercial Code, as amended

General public law legislation

  • Act No. 634/1992 Sb., on Consumer Protection, as amended
  • Act No. 6/1993 Coll., on Czech National Bank, as amended

Payment services, banking, AML

  • Act No. 370/2018 Coll., on Payments, as amended
  • Act No. 21/1992 Coll., on Banks, as amended
  • Act No. 87/1995 Coll., on Credit Unions and certain related measures and on the amendments to the Czech National Council Act No. 586/1992 Coll., on Income Taxes, as amended
  • Act No. 253/2008 Coll., on Certain Measures against Money Laundering and Terrorist Financing, as amended
  • Act No. 136/2011 Coll., on the Circulation of Banknotes and Coins and on the amendments to the Act No. 6/1993 Coll., on Czech National Bank, as amended
  • Act No. 191/1950 Coll., the Bills of Exchange and Cheques Act, as amended
  • Decree of the Czech National Bank No. 140/2011, on payment systems with irrevocability of transactions
  • Decree of the Czech National Bank No. 141/2011 Coll., on the pursuit of business of payment institutions and electronic money institutions, small-scale payment service providers and small-scale electronic money issuers, as amended

Consumer credit

  • Act No. 257/2016 Coll., on Consumer Credit, as amended
  • Act No. 145/2010 Coll., on Consumer Credit and on amendments to other acts, as amended
  • Act No. 321/2001 Coll. on Certain Conditions for Negotiation of the Consumer Credit and on amendments to the act No. 64/1986 Coll.
  • Act No. 177/2020 Coll., on Certain Measures Related to Repayment of Credits in Connection with the COVID-19 pandemic

 Investment

  • Act No. 256/2004 Coll., on Capital Market Undertakings, as amended
  • Act No. 240/2013 Coll., on Investment Companies and Investment Funds, as amended
  • Act No. 189/2004 Coll., on Collective Investment, as amended
  • Act No. 591/1992 Coll., on Securities, as amended
  • Government Regulation No. 242/2013 Coll., on Key Investor Information Document of non-UCITS Fund and on a Way to Provide Information and on Fund Rules in Non-paper Form
  • Government Regulation No. 189/2011 Coll., on Key Information Disclosures for Special Collective Investment Funds
  • Decree of the Czech National Bank No. 194/2011 Coll., on more detailed regulation of certain rules in collective investment
  • Decree of the Czech National Bank No. 193/2011 Coll., on the minimum requisites of the statute and on the conditions for the use of the name Short-Term Money Market Fund and Money Market Fund
    Decree No. 315/2013 Coll., on money exchanges

Money exchange

  • Act No. 277/2013 Coll., on Money Exchanges

Life insurance

  • Act No. 170/2018 Coll., on Distribution of Insurance and Reinsurance, as amended
  • Act No. 277/2009 Coll., on Insurance, as amended
  • Act. No 37/2004 Coll, on Insurance Contract and on amendments to other acts, as amended
  • Act No. 38/2004 Coll., on Insurance Intermediaries and on Independent Loss Adjusters and on Amendment to the Trade Licensing Act, as amended

Building savings

  • Act No. 96/1993 Sb., on Building Savings, as amended

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European Union legislation 

Payment services 

Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007 on payment services in the internal market amending Directives 97/7/EC, 2002/65/EC, 2005/60/EC and 2006/48/EC and repealing Directive 97/5/EC, as amended by Directive 2009/111/EC of the European Parliament and of the Council

Regulation (EC) No 924/2009 of the European Parliament and of the Council of 16 September 2009 on cross-border payments in the Community and repealing Regulation (EC) No 2560/2001

Consumer credit

Directive 2008/48/EC of the European Parliament and of the Council of 23 April 2008 on credit agreements for consumers and repealing Council Directive 87/102/EEC

Directive 2014/17/EU of the European Parliament and of the Council of 4 February 2014 on credit agreements for consumers relating to residential immovable property and amending Directives 2008/48/EC and 2013/36/EU and Regulation (EU) No 1093/2010

Investment

Directive 2009/65/EC of the European Parliament and of the Council of 13 July 2009 on the coordination of laws, regulations and administrative provisions relating to undertakings for collective investment in transferable securities (UCITS) (recast)

Commission Directive 2007/16/EC of 19 March 2007 implementing Council Directive 85/611/EEC on the coordination of laws, regulations and administrative provisions relating to undertakings for collective investment in transferable securities (UCITS) as regards the clarification of certain definitions

Commission Directive 2010/43/EU of 1 July 2010 implementing Directive 2009/65/EC of the European Parliament and of the Council as regards organisational requirements, conflicts of interest, conduct of business, risk management and content of the agreement between a depositary and a management company

Commission Regulation (EU) No 583/2010 of 1 July 2010 implementing Directive 2009/65/EC of the European Parliament and of the Council as regards key investor information and conditions to be met when providing key investor information or the prospectus in a durable medium other than paper or by means of a website

Life insurance

Directive 2002/83/EC of the European Parliament and of the Council of 5 November 2002 concerning life assurance

Directive 2002/92/EC of the European Parliament and of the Council of 9 December 2002 on insurance mediation

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